What Withinly Is (And Isn't)
Withinly is a personal reflection tool that helps you understand your emotional patterns and relationship dynamics.
We are NOT:
- A crisis intervention service
- A mental health treatment provider
- A replacement for therapy or professional help
- A licensed counseling service
If you're in crisis or experiencing thoughts of self-harm, please contact a crisis hotline immediately: 988 (US), 112 (EU), or text HOME to 741741.
By Using Withinly, You Agree To:
1. Use This Tool Responsibly
- Be honest with yourself in your reflections — it helps you get accurate insights
- Use this tool for personal growth and self-understanding
- Understand this is not a substitute for therapy, medical advice, or crisis support
- Seek professional help if you're struggling with mental health, relationship crises, or safety concerns
2. Understand AI Limitations
Our AI consultant can:
- Help you reflect on patterns and behaviors
- Offer perspectives based on your trait data
- Support your self-exploration journey
Our AI consultant can also:
- Make mistakes or misunderstand what you're saying
- Provide insights that don't resonate with you
- Give advice that isn't helpful in your specific situation
- Miss important context or nuance
You are responsible for all decisions you make based on insights from Withinly. We cannot be held liable for any actions, relationship decisions, or life choices influenced by AI-generated content, reports, or conversations.
3. Respect the Space
- Speak respectfully, even to the AI — this space is for reflection, not abuse
- Don't use Withinly to harm yourself or others
- Don't share copyrighted content from reports without permission
- Don't attempt to manipulate, exploit, or misuse the service
We reserve the right to suspend or terminate accounts if we detect:
- Suspicious activity (unusual login patterns, token abuse, automated usage)
- Violations of these terms
- Behavior that threatens the service or other users
Note: We don't monitor the content of your conversations (they're private), but we can see usage patterns and system activity.
4. Understand Partner Sync
When you connect with a partner:
- Only synthesized couple insights are visible to both of you
- Your individual trait details and chat history remain private
- If either partner unlinks: Both lose access to couple reports, and that data is deleted
- Don't use Partner Sync to manipulate, coerce, or harm your partner
- You're both responsible for how you use shared insights
5. Payment & Sparks
- Sparks are non-refundable once purchased
- Exception: If a technical error prevents report generation or chat usage, we'll restore your Sparks or issue a refund at our discretion
- If report generation fails: Your Sparks are NOT deducted
- If you delete your account: Unused Sparks are forfeited (no refunds)
- We reserve the right to adjust Spark pricing with notice
6. Content & Intellectual Property
- Reports, assessments, and AI-generated insights are for your personal use only
- You may share your own reports privately (with partners, therapists, etc.)
- Don't reproduce, distribute, or commercialize Withinly content without permission
- The underlying assessment frameworks, prompts, and AI architecture are proprietary
7. Account & Data
- You're responsible for maintaining account security
- You can delete your account and data anytime through your profile
- We'll retain some data temporarily for legal, security, or fraud prevention purposes (see Privacy Policy)
- If you violate these terms, we may suspend or delete your account
8. Changes to Service & Terms
- We may modify features, pricing, or these terms as Withinly evolves
- You'll be notified in-app when terms change and asked to accept the new version
- Continued use after accepting updated terms means you agree to the changes
- We'll never make changes designed to harm or exploit you
Disclaimers & Limitations
No Guarantees:
We don't guarantee that Withinly will improve your relationships, resolve conflicts, or provide perfect insights. Results vary by person.
AI-Generated Content:
All reports and consultant responses are generated by AI based on your inputs. They may contain errors, misinterpretations, or content that doesn't apply to you.
Not Professional Advice:
Nothing on Withinly constitutes medical, psychological, legal, or professional advice. Always consult qualified professionals for serious concerns.
Limitation of Liability:
To the fullest extent permitted by law, Withinly and its creators are not liable for any damages, decisions, or outcomes resulting from your use of this service — including relationship decisions, emotional distress, or actions taken based on AI insights.
Your Responsibility:
You use Withinly at your own risk. We provide tools for reflection; you decide how to use the insights you receive.
Contact & Concerns
If something feels off, if you need help, or if you have questions about these terms:
Email: hello@withinly.app
We care about your experience and will respond as quickly as we can.
Acceptance
By creating an account or using Withinly, you confirm that:
- You've read and understood these Terms of Service
- You're at least 16 years old (or the age of consent in your country)
- You agree to use Withinly responsibly and in accordance with these terms
If you don't agree, please don't use Withinly.
We built this to help you reflect deeply, not to replace professional support. Use it wisely, and reach out for real help when you need it.